Coronavirus testing guidance for businesses
As coronavirus becomes more widespread in Colorado, we expect many businesses will face the challenge of workers who believe they have contracted the disease. Because of the unique nature of this challenge, regular guidance for testing for suspected infectious disease exposures does not apply.
The Colorado Department of Public Health and Environment has issued COVID-19 testing requirements and tips businesses can follow in the case of a suspected employee exposure.
What you should know about getting a COVID-19 test:
- To be tested, you need an order from your medical provider. Individuals cannot request or obtain testing on their own.
- Do not go to an emergency room to be tested for COVID-19. Go to an emergency room only if you have a true emergency (e.g., severe respiratory symptoms).
- If you do not have an emergency but your symptoms are significant or worsening, call your medical provider or a nurse hotline first, and follow their advice before going to any health facility.
- Currently, there is a severe shortage of testing facilities and test kits, and test results are often very delayed.
- Patients sick enough to be hospitalized are being prioritized for testing. If you are not sick enough to be hospitalized, your treatment will be the same regardless of testing.
Pinnacol’s role in COVID-19 testing:
- Pinnacol does not provide medical care and is unable to facilitate testing.
- If you have received a prescription for COVID-19 testing, Pinnacol cannot provide guidance or assistance in locating a testing center. These centers are opening, closing and adjusting their hours on a continuous basis. Please Google “COVID-19 testing center in [name of city]” to identify potential options, and then contact your medical provider or health plan for assistance locating a testing center that is appropriate for your circumstances.
Tips and guidance for workers seeking a COVID-19 test:
- You may seek care wherever you can find it.
- Contact your regular primary care provider for assistance first.
- Telehealth (virtual) doctor’s visits are increasingly being used to evaluate and manage questions and concerns.
- Alternatively, you may contact one of your employer’s designated providers, but many of these providers currently are not equipped to handle COVID-19-related issues.
- Your commercial health plan also may have a direct telehealth service or a nurse hotline.
- If you are unable to get through to your regular doctor or do not have one and are unable to find another source of advice through your commercial insurance plan, you may try to access a free nurse line.
- CDPHE has established a general help line for COVID-19-related questions — 303-389-1687 or 1-877-462-2911 — and answers are provided in many languages.
Have further questions? Contact Pinnacol at 303.361.4000.